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Cisco 300-830 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cloud Collaboration Architecture | - Cisco Webex cloud services overview
|
| Hybrid Collaboration Services | - Hybrid services integration
|
| SIP and PSTN Connectivity | - SIP trunking design and troubleshooting
|
| Edge and Expressway Deployment | - Cisco Expressway configuration
|
| Security and Troubleshooting | - Secure collaboration deployment
|
Cisco Implementing Cisco Collaboration Cloud Customer Experience Sample Questions:
During troubleshooting, an engineer observes high packet loss affecting Webex meetings. Which symptom is MOST likely experienced by users?
- A. Delayed voicemail synchronization
- B. One-way audio and choppy media
- C. Failed LDAP authentication
- D. Incorrect call detail records
Correct Answer: B 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
What are the two types of Local Gateway trunking models with Webex Calling? (Choose two.)
- A. certificate-based trunks
- B. enterprise trunks
- C. DNS-based trunks
- D. registration-based trunks
- E. PSTN trunks
Correct Answer: A,D 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
Which API scope is required for a REST PUT request to /organization/{orgid}/v2/contact-service- queue/{id}?
- A. cjds:admin_org_write
- B. cjp:user
- C. cjds:admin_org_read
- D. cjp:config_read
Correct Answer: A 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
Refer to the exhibit. Agent X has a Skill Profile assigned and the Skill Profile has skills assigned according to their proficiency. In which two places can you define call routing criteria for routing calls to this agent? (Choose two.)
- A. Assign skills to the queue
- B. Assign skills in flow
- C. Allotted on Desktop Profile
- D. Assigned to Capacity-based Teams
- E. Allocated to Channels
Correct Answer: A,B 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
A customer complains that Webex meetings consume excessive bandwidth during large conferences with video enabled. Which feature helps optimize bandwidth utilization?
- A. H.323 gatekeeper zones
- B. Static RTP pinning
- C. CAC and adaptive video resolution
- D. SIP normalization scripts
Correct Answer: C 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
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