Dumps of Certified-Strategy-Designer Cover all the requirements of the Real Exam
Correct Practice Tests of Certified-Strategy-Designer Dumps with Practice Exam
NEW QUESTION # 28
A start-up specializing in healthcare is beginning the research and development phases for an application intended for patients and doctors. The strategy designer wants to help both audiences evaluate and prioritize ideas, opportunities, and features toward a shared understanding of a new patient experience.
Which tool should be used to facilitate and share this vision"
- A. Storyboard
- B. Creative brief
- C. Cross-functional survey
Answer: A
Explanation:
Explanation
A storyboard is a tool that should be used to facilitate and share the vision of a new patient experience. A storyboard is a visual narrative that illustrates the user's journey with a product or service, using sketches, images, or text. It helps communicate the value proposition and key features of the solution, and how it addresses the user's needs and goals.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 29
A strategy designer is working on an app for the financial industry and gets the sense that stakeholders don't share a common understanding of customer pain points.
What should the strategy designer create to align stakeholders on the most important customer issues'?
- A. Journey map
- B. Data dashboard
- C. Service blueprint
Answer: A
Explanation:
Explanation
A journey map is a tool that the strategy designer should create to align stakeholders on the most important customer issues. A journey map is a visual representation of the customer's experience with a product or service, from their perspective. It helps identify the customer's needs, goals, pain points, emotions, and touchpoints across different stages of their journey. It also helps prioritize and address the most critical customer problems or opportunities for improvement.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 30
Cloud Kicks (CK) understands that all members of its cross-functional remote team can contribute to the design of a product through collaborative activities.
Which tools should CK use while conducting the next synchronous journey mapping session?
- A. Presentation tools
- B. Design creation tools
- C. Whiteboarding tools
Answer: C
Explanation:
Explanation
Whiteboarding tools are tools that enable collaborative drawing, brainstorming, and mapping on a virtual board. They are useful for conducting synchronous journey mapping sessions with remote teams, as they allow everyone to participate and contribute in real time.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 31
The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear.
What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative7
- A. Complete a competitive analysis collaboratively in a workshop.
- B. Share customer needs and tie them to business goals.
- C. Select the most senior stakeholder's goal as a path forward.
Answer: B
Explanation:
Explanation
The strategy designer should share customer needs and tie them to business goals to build a shared understanding and agreement among business leaders to move forward with the new initiative of creating a new line of sustainable footwear. This helps demonstrate the value and relevance of the initiative, and how it aligns with the business vision and objectives.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 32
Cloud Kicks has expanded its business recently by offering customizable footwear and the ability to price bv customer. Along with Sales Cloud, they are looking into additional product options that would help sales reps configure their orders easily.
Which Salesforce product should be considered for this business need?
- A. Commerce Cloud
- B. Marketing Cloud
- C. Revenue Cloud
Answer: C
Explanation:
Explanation
Revenue Cloud is a Salesforce product that should be considered for this business need. It helps sales reps configure their orders easily by providing guided selling, dynamic pricing, contract management, billing automation, and revenue recognition features. It integrates with Sales Cloud to enable seamless quote-to-cash processes. References:https://www.salesforce.com/products/revenue-cloud/overview/
NEW QUESTION # 33
A design team is following the design thinking process to create a vision for their new loyalty program. While design thinking is an iterative process, there are phases that follow a general order.
Which phase encompasses creating Jobs To Be Done?
- A. Deploy
- B. Prototype
- C. Define
Answer: C
Explanation:
Explanation
Creating Jobs To Be Done is part of the define phase of the design thinking process. This phase involves synthesizing the insights from the empathize phase and framing the problem statement in a human-centered way. Jobs To Be Done are statements that describe what customers are trying to achieve or accomplish through a product or service.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 34
At a project kickoff, the strategy designer wants to get ideas from all stakeholders to use as hypotheses. The designer runs a sketching activity with the multi-disciplinary group, asking everyone to sketch. They give everyone fat markers and sticky notes, and set a timer for 5 minutes of sketching.
What is the reason why marker choice is important?
- A. They anonymize the sketches so that stakeholders cannot judge others' drawing abilities.
- B. They ensure stakeholders can fit detailed sketches on a sticky note in the allotted time.
- C. They enable stakeholders to focus on generating ideas rather than detailing UI.
Answer: C
Explanation:
Explanation
The reason why marker choice is important is that they enable stakeholders to focus on generating ideas rather than detailing UI. Fat markers are thick pens that limit the level of detail that can be drawn on a sticky note.
They help stakeholders concentrate on the concept or idea behind the sketch, rather than the user interface or visual design.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 35
Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development.
What is needed from the strategy designer to inform a roadmap from MVP to mature offering?
- A. Phases of feature development
- B. Instrumentation and POC prototypes
- C. Effort sizing and user story points
Answer: A
Explanation:
Explanation
Phases of feature development are needed from the strategy designer to inform a roadmap from MVP to mature offering. Phases of feature development are stages or steps that define how a feature or solution will evolve over time, from its initial version to its final version. They help plan and prioritize the scope and sequence of work, and communicate the vision and value proposition of the product or service.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 36
Cloud Kicks (CK) wants to drive more business, brand loyalty, and product awareness at its retail partner stores. CK would like to have the ability to effectively run promotions and optimize in-store visits.
Which Salesforce product should be recommended for this business need?
- A. Consumer Goods Cloud
- B. Loyalty Cloud
- C. Marketing Cloud
Answer: A
Explanation:
Explanation
Consumer Goods Cloud is a Salesforce product that helps consumer goods companies optimize in-store visits, run promotions, increase sales, and improve customer loyalty. It is designed for businesses that sell products through retail partners and want to enhance their relationships with them. References:
https://www.salesforce.com/products/consumer-goods-cloud/overview/
NEW QUESTION # 37
A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company.
What shouldtheydo to learn about the unique expectations of the company's customers?
- A. Share prototypes of different interface directions with 100 people who regularly use their bank's app.
- B. Interview 8-10 customers about how banking fits Into their lives and their ideal relationship with their bank.
- C. Send a survey to all stakeholders about their banking app attitudes, preferences, and desires.
Answer: B
Explanation:
Explanation
Interviewing 8-10 customers about how banking fits into their lives and their ideal relationship with their bank is the best way to learn about the unique expectations of the company's customers. This method provides qualitative and contextual insights into the customers' needs, goals, pain points, and emotions.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 38
A start-up specializing in creating healthcare apps for both patients and family caregivers is looking for ideas to develop new features. The company plans on organizing a brainstorming session with staff members from various teams.
What is a rule strategy designers should follow when facilitating a brainstorming session?
- A. Explore qualitative assessment of proposed ideas.
- B. Encourage participants to build on proposed ideas.
- C. Emphasize critique of proposed ideas.
Answer: B
Explanation:
Explanation
One of the rules of facilitating a brainstorming session is to encourage participants to build on proposed ideas, rather than criticize or dismiss them. This fosters a collaborative and creative environment where ideas can be improved and refined.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 39
A strategy designer is facilitating a prioritization workshop, and there are strong differing opinions about the right solutions to the challenge.
What should the designer do?
- A. Pause the conversation and work through the conflict in a private setting.
- B. Take a vote among people in the room and pursue the winning opinion.
- C. Work through the conflict in the workshop to reach a shared perspective.
Answer: C
Explanation:
Explanation
The strategy designer should work through the conflict in the workshop to reach a shared perspective, rather than avoiding or suppressing it. This helps surface different opinions and perspectives, foster constructive dialogue, and align on common goals and criteria.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 40
A newly formed design team at Cloud Kicks is concerned their work will suffer if they are not better aligned.
Which tool should a strategy designer recommend for the team to begin alignment7
- A. Brainstorm
- B. Team agreement
- C. Consequence Scanning workshop
Answer: B
Explanation:
Explanation
A team agreement is a tool that a strategy designer can recommend for the team to begin alignment. It is a document that defines the team's purpose, values, norms, roles, andexpectations. It helps create a shared understanding and commitment among team members and foster a positive and productive team culture.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 41
The design team at Cloud Kicks has designed a desirable solution for customers that is viable to the company's business model. The strategy designer on the team now needs to determine the feasibility of the solution.
Which three main areas should be focused on to assess feasibility?
- A. User desirability, company viability, and deployment stability
- B. Business ROI, data analytics, and customer engagement
- C. Distribution channels, capabilities, and potential partners
Answer: C
Explanation:
Explanation
The three main areas that should be focused on to assess feasibility of the solution are distribution channels, capabilities, and potential partners. Distribution channels are the ways or methods that a product or service reaches the customers, such as online, in-store, or direct. Capabilities are the skills, resources, or technologies that are required or available to implement a solution, such as platform features, integrations, or tools.
Potential partners are the external entities or organizations that can help or support the delivery or operation of a solution, such as suppliers, vendors, or consultants. These areas help evaluate the technical and operational feasibility of the solution, and identify the gaps or opportunities for improvement or innovation.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 42
Cloud Kicks wants to design a new line of service and has decided to conduct a Consequence Scanning workshop to assess the planned service development roadmap.
Which types of outcomes should result from a Consequence Scanning workshop"?
- A. Issues to accept, object., or withhold
- B. Issues to stop, start, or continue
- C. Issues to act on, influence, or monitor
Answer: C
Explanation:
Explanation
A Consequence Scanning workshop is a method that helps assess the potential positive and negative impacts of a planned service or product on different stakeholders and scenarios. The outcomes of this workshop are issues to act on, influence, or monitor, which help prioritize actions and mitigate risks. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct
NEW QUESTION # 43
The design team at Cloud Kicks is making the case for analogous research as part of the design process for a brand new experience.
What should analogous research help them accomplish?
- A. Bring fun into an otherwise boring project.
- B. Generate unexpected ideas and increase empathy.
- C. Explain a complex strategy to varied stakeholders.
Answer: B
Explanation:
Explanation
Analogous research is a type of research that involves looking at examples from other domains or industries that have similar challenges or goals as the design project. It helps generate unexpected ideas and increase empathy by exposing the design team to different perspectives and solutions. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct
NEW QUESTION # 44
A strategy designer is working on a future digital commerce vision for Cloud Kicks.
What should the designer focus on when engaging technical stakeholders7
- A. Ensure all ideas have buy-in from technical stakeholders.
- B. Explore feasibility and opportunities for future innovation.
- C. Minimize technical stakeholders' input at this early stage.
Answer: B
Explanation:
Explanation
The designer should focus on exploring feasibility and opportunities for future innovation when engaging technical stakeholders. Feasibility refers to how possible or realistic it is to implement a solution, given the technical constraints or requirements. Opportunities for future innovation refer to the potential or possibilities for creating new or improved solutions, leveraging the latest technologies or trends. Both aspects help foster a collaborative and creative dialogue between the designer and the technical stakeholders, and ensure that the solution is both viable and desirable.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 45
Cloud Kicks' existing customers are loyal, but the company believes its total addressable market is larger.
What should their strategy designer explore to increase market share?
- A. Reinvesting in existing products
- B. Deepening customer engagement
- C. Diversifying product offerings
Answer: C
Explanation:
Explanation
The strategy designer should explore diversifying product offerings to increase market share. This means creating new products or services that appeal to different customer segments or needs, and expanding the customer base and revenue potential of the business.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 46
A strategy designer at Cloud Kicks is assigned to a new project team with mixed backgrounds from around the company.
How could a kickoff meeting help align the project team before they begin working together?
- A. Create a social contract and promote a detailed plan for how to execute on the new teams charter.
- B. Outline chain of command and set ground rules for how to properly execute design thinking methodologies.
- C. Facilitate activities to gain an understanding of each others' skills, communication styles, and expectations.
Answer: C
Explanation:
Explanation
A kickoff meeting can help align the project team before they begin working together by facilitating activities to gain an understanding of each others' skills, communication styles, and expectations. This helps build trust, rapport, and collaboration among team members with different backgrounds and perspectives.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 47
Cloud Kicks (CK) is designing an in-person experience for customers who purchase its products. This will include the ability to schedule and manage appointments as well as see when the delivery vehicle is on the way.
Which Salesforce product should CK invest in to efficiently enable the desired experience?
- A. Scheduler
- B. Field Service
- C. Service Goud
Answer: B
Explanation:
Explanation
Field Service is a Salesforce product that CK should invest in to efficiently enable the desired experience of scheduling and managing appointments and seeing when the delivery vehicle is on the way. Field Service is a product that helps manage and optimize the entire field service operation, from scheduling and dispatching to tracking and reporting. It integrates with other Salesforce products, such as Service Cloud and Experience Cloud, to provide a seamless and connected experience for customers and field workers.
References:https://www.salesforce.com/products/service-cloud/field-service/
NEW QUESTION # 48
A project team led by a strategy designer has just facilitated 3 weeks of user research.
What should thev do to identify kev insights?
- A. As a team, spend time affinity mapping, spotting patterns, and surfacing surprises.
- B. Plot insights on a 2x2 diagram of effort and impact, and align with stakeholders.
- C. Ask each team member to create insights based on their expertise and support with collected quotes.
Answer: A
Explanation:
Explanation
The project team should spend time affinity mapping, spotting patterns, and surfacing surprises, to identify key insights after conducting user research. This method involves grouping data points into themes or categories, finding connections or trends among them, and highlighting unexpected or surprising findings.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p
NEW QUESTION # 49
Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.
What should the strategy designer intentionally do to drive this outcome7
- A. Increase the design timeline.
- B. Set customer acquisition targets for diverse audiences.
- C. Design with exclusion experts.
Answer: C
Explanation:
Explanation
Designing with exclusion experts means involving people who have been historically excluded or marginalized by existing products or services in the design process. This helps drive more inclusive outcomes by ensuring that the solutions meet the needs and preferences of diverse audiences. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/design-w
NEW QUESTION # 50
......
Sample Questions of Certified-Strategy-Designer Dumps With 100% Exam Passing Guarantee: https://getfreedumps.passreview.com/Certified-Strategy-Designer-exam-questions.html