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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)

A. You must know what groups to create for the new location.
B. You must have images of all the users located at the new location.
C. You must have Admin rights for Genesys Cloud
D. You must have the basic profile data for the users at the new location.
E. You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.

Question 2

What type of trunk would you create to connect to an AudioCodes Mediant gateway?

A. WebRTC phone trunk
B. External trunk
C. SIP phone trunk
D. Network interface trunk

Question 3

What type of trunk would you configure to connect to AudioCodes phones?

A. WebRTC phone trunk
B. External trunk
C. Network interface trunk
D. Phone trunk

Question 4

You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

A. Participants automatically placed in the video chat when clicking on the chat room.
B. All participants, except the initiator, must click on the Join button in the chat view.
C. All participants must click on the Join button in the video chat view.
D. Other participants must also click on the Open video call icon.

Question 5

Select the Access level permission types for workspace membership. (Choose three.)

A. Full Access
B. Write Only
C. Partial
D. Contributor
E. Collaborator
F. Read Only

Solutions: