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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
| Customer Self-Service | <8% | - Self-service portal and process flow - Service request creation and execution |
| Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Integrations | <8% | - Integration with SAP and third-party systems - End-to-end integration scenarios |
| Smartforms | 8% - 12% | - Features and use cases of Smartforms - Create and manage Smartform templates |
| Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
SAP Certified - SAP Field Service Management Sample Questions:
1. A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.
A) True
B) False
2. How does SAP facilitate the cloud transition according to the RISE with SAP transformation journey?
Choose the correct answer.
A) Providing financial incentives
B) By considering unique business requirements
C) By offering marketing insights
D) Through a structured customer service protocol
E) Offering continuous user training
3. What are the characteristics of a system with a clean core? (Choose the correct features) There are three correct answers.
A) Complexities
B) Minimalism
C) Scalability
D) High dependency on customizations
E) Maintainability
4. How do validated partners qualify for expert status?
There are three correct answers.
A) By maintaining over 80% Clean Core Quality Gates accepted
B) By achieving an ACV over EUR 550,000 in the last 24 months
C) By exceeding standard marketing metrics
D) By completing RISE projects with significant innovation
5. What can you do with CoreSQL?
Choose the correct answer.
A) read data records
B) create data records
C) update data records
D) delete data records
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B,C,E | Question # 4 Answer: A,B,D | Question # 5 Answer: A |
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