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Avaya Midsize Solution Design Sample Questions:

1. A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.
Which statement about reusing existing sets from a BCM on an IP Office is true?

A) The features supported on BCM are the same as the IP Office.
B) The existing sets will operate the same on the IP Office.
C) IP Office supports ail BCM sets.
D) There will be some operational or feature differences.

2. Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?

A) KVM
B) Microsoft Hyper-V
C) VMware ESXi
D) Amazon AWS AMI

3. Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?

A) The number of users outside of the office is increasing.
B) Employees want access to tools to be more self-sufficient.
C) More tech savvy workers are working in the midsize segment.
D) Employees are requesting company provided mobile devices.

4. Refer to the Scenario: IT-FAC.

You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?

A) Avaya Communicator using iOS or Android smartphones
B) one-X Mobile Preferred using Windows smartphones
C) Scopia Mobile using iOS or Android smartphones
D) one-X Mobile Preferred using iOS or Android smartphones

5. Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A) Avaya Agent Desktop
B) Avaya Communicator
C) Agent Desktop Display
D) one-X Agent

Solutions: