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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A) director of mobile applications
B) director of service management
C) director of security
D) director of application quality

2. With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A) director of mobile applications
B) director of distributed systems
C) director of service management
D) manager of applications support

3. Due to which Operations Analytics feature does HP have a distinct market advantage compared to primary competitor products?

A) robust API
B) reporting
C) model driven solution
D) SaaS offering

4. With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

A) director of mobile applications
B) director of operations
C) director of distributed systems
D) director of service management

5. Which primary IT process improvements are addressed by HP Operations Analytics for issues facing IT management? (Select three.)

A) enhancing the ability of IT to support business operations
B) service ticket automation
C) triage process improvements
D) aligning the activities of IT with the strategic goals of the business
E) consolidating operations monitoring into a "single pane of glass"
F) performing real-time modeling of the IT infrastructure

Solutions: