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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. What is the System Usability Scale (SUS)?

A) Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
B) A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
C) A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
D) A requirement on the usability of a component of system

2. Why are positive usability findings of high importance? Which of the following statements is wrong?

A) Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.
B) Positive findings are of high importance because they can be used in the report to justify the costs of the test.
C) Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
D) Positive usability findings allow a better view of the usability of the product.

3. Which of the following is the correct distinction between formative and summative usability evaluation?

A) Summative evaluations mostly rely on user tests, formative evaluations require experts
B) Summative evaluations mostly rely on experts, formative evaluations require users
C) Summative evaluations focus on improvement, formative evaluations assess the outcome
D) Summative evaluations assess the outcome, formative evaluations focus on improvement

4. You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI

A) i is true, ii & iii are false
B) i & ii are true, iii is false
C) ii & iii are true, i is false
D) i, ii and iii are true

Solutions: