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IBM C2010-591 Exam Syllabus Topics:

IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?

A) At least three
B) At least two
C) One is enough
D) At least five

2. Which solution enables the deployment of highly virtualized environments for self-service cloud computing?

A) IBM Tivoli Endpoint Manager
B) IBM Tivoli Provisioning Manager
C) IBM SmartCloud Control Desk
D) IBM Tivoli Service Automation Manager

3. A customer requires a solution which can capture, integrate, and maintain technical and financial information about IT components throughout the lifecycle - from planning and procurement, to deployment and maintenance, through end of life and disposal. Which solution is appropriate for this requirement?

A) Service Request Management
B) Asset Management for IT
C) Capacity Management for IT
D) Change and Configuration Database Management

4. How are business processes supported in IBM Sen/ice Delivery and Process Automation products?

A) Create integrations between the various products
B) Write custom Java classes for each process
C) Use the comprehensive workflow engine
D) Implement runbook automation

5. A customer wants the service desk personnel to track leasing contracts for their IT assets that are currently maintained in an in-house developed application. How should the customer be advised to implement this requirement?

A) Use the Maximo Data Loader to load lease information into IBM Tivoli Asset Management for IT (TAMIT).
B) Use Integration Framework to load for the first time the lease contracts information into the Lease Contracts application, and then maintain those contracts with TAMIT
C) The customer should continue maintaining their leasing contracts in their own application. Using the Integration Framework, the information of each contract can be populated in the Lease Contracts application.
D) Leverage the customized asset application by using Application Designer to add a lease contract section to maintain contracts for each asset.

Solutions: