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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

Question 1

Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?

A. Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.
B. Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
C. Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.
D. Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.

Question 2

Which three dashboards are natively available with Tableau CRM for Consumer Goods Cloud?

A. Sales Rep Performance
B. Category Insights
C. Product Performance
D. Store Insights
E. Inventory Performance

Question 3

A B2B telecommunications company uses Communications Cloud to sell technically complex products. Their operations team faced order fallouts due to incorrect configurations of the quotes. At the same time, their sales team said that it takes too much time to educate a new account executive due to the product's complexity, and even after studying, it doesn't prevent mistakes in the quotes.
What two options need to be implemented to improve the current situation?

A. Create an order validation task in the Order Fulfillment process.
B. Implement the Guided Sales using OmniScripts.
C. Configure steps in the Order Fulfillment process to guide the product configuration.
D. Configure Advanced Rules to validate the quote configuration.

Question 4

Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

A. Visit Recommendations can be created using the Next Best Action Strategy
B. Visit Recommendations automatically take into consideration already created visits for the store
C. Visit Recommendations rules consider the store operating hours
D. Visit Recommendations are automatically generated by recent case activities

Question 5

Product managers requested to make a brand new product available for the initial sale by account executives in Industries CPQ and support order fulfillment.
What are the two scope items to be included in the following sprints to meet the requirements?

A. OmniScript for Guided Selling Process
B. Decomposition Relationships
C. Product Model
D. Orchestration Process for MACD

Solutions: